Please contact us at firstname.lastname@example.org for any return requests and inquiries.
Do include your order number, name, and reason for the return in your email with the subject head: “Returns”.
We accept return requests for any unopened or defective products within 15 days, no questions asked. We will also consider other reasons for returns within the 15-day period, so long as there is a valid reason for the return. Customers are responsible for the cost of return shipping.
Refunds generally take 7-14 business days to process from when we receive the returned product(s), but times may vary.
Returns should be sent to:
Order Number: [Your order number]
22 Sin Ming Lane #06-76 Midview City Singapore 573969